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FAQs

We try to anticipate questions you might have about our SERVICE and provide the answers here. If you need additional information send email to info@orangetrans.com


Q: How many years has Orange Tours & Transportation,LLC been in business?

A: Since 1990 – 26 years


Q: How far is the Orlando International Airport (MCO) to Port Canaveral?

A: About 48 miles


Q: How long does it take to get from Orlando International Airport (MCO) to Port Canaveral?

A: About 51 minutes (70 MPH)


Q: Where are we going to find Orange Tours & Transportation,LLC at the Orlando International Airport (MCO)?

A: We generally have a representative at each terminal (A & B). Once you get to the baggage claim area please follow our regular procedures: Call the toll-free number (1-866-435-9720) once you have your entire luggage with you, to receive instructions on where you can meet your driver.


Q: Do I have to make a reservation? Or I can just show up at the Airport?

A: YES, you need to make a reservation in advanced. In fact, you will be getting a Booking-Confirmation by e-mail after you call or make your reservation online.


Q: How does the service work? and How to book a service with Orange Transportation?

A: There are 3 ways of booking a service with Orange Tours & Transportation,LLC On line, by phone (1-866-435-9720), or by fax. After making a reservation you will be getting an e-mail confirmation, that will allow the passengers verify the information that we have in our system.


Q: How do I know that my request has been confirmed?

A: Requests will be confirmed by email > Subject: Orange Tours & Transportation,LLC Booking - Confirmation. Order #: xxxxxx.


Q: Will you provide us with car seats?

A: Yes, one for family.


Q: Do you pick up only at the Orlando Airport (MCO)?

A: NO, we pick up (shuttle service,taxi,limo) at Orlando International Airport and at the Orlando Airport Hotels. For other locations please call us for rate: 1-866-435-9720


Q: How long does it take from Port Canaveral to Orlando International Airport (MCO)?

A: About 51 minutes (70 MPH) Q: Where do we find you at Port Canaveral? A: All terminals at Port Canaveral have a passenger drop-off and pick-up area; all you have to do is look for the passenger pre-arrangement pick-up area.


Q: How much do you charge for waiting time?
An added waiting fee will be added per every 15 minutes of waiting. Rates per vehicle are as follows:
  • $12.00(Sedan/Mini-Van/Van)
  • $15.00(SUV)
  • $20.00(Limousine)

Q: Do I need to tip the driver?

All invoices include a service charge of 20% driver's gratuity fee. For exceptional service, the customer is free to add an extra tip.


 RULES & RESTRICTIONS

  • Airport charge may apply.
  • If you want to cancel your reservation it must be done 48 hours prior to pick up time. CANCELLATION CHARGES MAY APPLY.
  • Trip cancelled in the 48 hour time period before trip, you will be charged full amount.
  • REFUND POLICY - 100% refund ONLY for cancellations made 48 hours or more from time of service.
  • Trip changes can be made at any time.
  • No Show Fees: A passenger who schedules a trip but does not show, or does not cancel the trip at least 48 hours before the scheduled pickup time is considered to be a “No Show”. No show clients are charged and must pay an established “No Show fee” 

 


Our Services Orlando Airport to Port Canaveral,Corporate Services,Orlando Airport Transfers, Seminar & MCO Super Shuttle, Sports Events, Special Events, Convention Group Transportation, Weddings, Proms, Sightseeing/Tours, Cruise Transfers, Bachelor & Bachelorette Parties. Contact us for more information. 24-Hours Online Reservations To make a reservation, please complete the appropriate sections of the following form and press the "Submit" button. An email confirmation will be sent to you to confirm all reservations made from this site. Online reservations must be placed at least 48 hours in advance. If you require our services in less than 48 hours, please contact us by telephone right away - Service Hours: 24 Hours, 7 Days - Phone Reservation Hours: 9:00 am - 9:00 pm est.

Our Services

  • Corporate Services
  • Airport Transfers
  • Seminar & Convention Shuttles
  • Sports Events
  • Special Events
  • Group Transportation
  • Weddings
  • Proms
  • Sightseeing/Tours
  • Cruise Transfers
  • Bachelor & Bachelorette Parties

Orange Transportation benefits:

  • Reliable, comfortable 24 hour airport transfers
  • Non-airport hourly and point-to-point service
  • City tours and specialty tours at your request
  • English Speaking
  • Clean, safe vehicles
  • Professional, prompt, superior service
  • Licensed, permitted, and fully insured
  • Drivers background checked
  • Meet and greet
  • FREE One Child safety or booster seat

24-Hours Online Reservations

Need Help?
It's easy and convenient to book online, but if you need assistance and want to talk with one of our agents, call us at (407) 435-9720. Our Reservation Center operates 9:00 am - 9:00 pm EST, every day, so we're here if you need us! Thank you for choosing Orange Tours & Transportation.